


To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. However, hotfixes on the Hotfix Request page are listed under both operating systems. Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. Additionally, the dates and the times may change when you perform certain operations on the files. The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The global version of this hotfix installs files that have the attributes that are listed in the following tables. This hotfix does not replace a previously released hotfix. You have to restart the computer after you apply this hotfix. To use the hotfix in this package, you do not have to make any changes to the registry. To apply this hotfix, you must be running one of the following operating systems: If you do not see your language, it is because a hotfix is not available for that language. The "Hotfix download available" form displays the languages for which the hotfix is available.

For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft. This issue occurs because the RAS PPPoE driver (Rasppoe.sys) tries to perform an operation that is not permitted during the Deferred Procedure Call (DPC) processing. Not all "0x000000D1" Stop errors are caused by this issue. The parameters in this error message vary, depending on the configuration of the computer. 0x000000D1 ( parameter1, parameter2, parameter3, parameter4 )
